22bte Privacy Policy

1 Introduction

22bte is one of Bangladesh's trusted online casino and sports betting platforms. We give the highest priority to the privacy of our users. This Privacy Policy ("Policy") will inform you of how 22bte collects your personal information, where it is stored, how it is used, and with whom it may be shared.

By using our website or services, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy has been written in English and applies to users in Bangladesh. If any changes are made to this policy in the future, we will publish them on the website with an updated date, and where necessary, a notice will be sent to the registered email address.

2 Information We Collect

We collect various types of information to properly provide 22bte's services and to ensure the security of your account.

2.1 Registration and Identity Information

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport number (for identity verification)

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay or bank account details (for transaction verification)
• Deposit and withdrawal history
• Records of betting and gaming activity

2.3 Technical and Device Information

• IP address and browser information
• Operating system and device type
• Cookie and session data
• Login and logout times and dates
• Records of pages visited and features used

2.4 Communication Information

• Records of live chat conversations
• Summaries of email messages
• Details of complaints or requests submitted to customer support

3 Purpose of Data Collection

We use your information for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Financial Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Identity Verification (KYC): To prevent fraud and ensure security.
• Customer Support: To resolve your issues and provide assistance.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To detect unusual behavior and take protective measures.
• Service Improvement: To conduct analysis that enhances your experience.
• Communications and Notifications: To send important updates, promotional offers, and security alerts.

22bte never uses your information for unnecessary or unrelated purposes.

4 Data Storage and Security

Protecting your personal information is our top priority. 22bte uses internationally standard SSL encryption technology to keep all data transmissions secure.

4.1 Technical Security Measures

• 256-bit SSL encryption — applied to all data transfers.
• Passwords are stored using a one-way hashing algorithm.
• Financial information is kept on separate secure servers.
• Regular security audits and vulnerability tests are conducted.
• Two-Factor Authentication is available.

4.2 Data Retention Period

Information may be retained for a specific period in accordance with applicable law while your account is active and after it is closed. Financial transaction records are generally retained for 5 to 7 years.

4.3 Limited Access

Only authorized personnel can access your information, and only to perform necessary tasks. All staff are bound by strict confidentiality agreements.

5 Sharing Information with Third Parties

22bte never sells your personal information or provides it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: To complete transactions through bKash, Nagad, Rocket, Upay, and partner banks.
• Identity Verification Services: To complete the KYC process.
• Technology Service Providers: For hosting, analytics, and security services — they are also required to comply with our privacy standards.
• Legal Authorities: In response to valid orders, court directives, or government agency requests — only to fulfill legal obligations.
• Fraud Prevention Agencies: To prevent financial crime and for protection.

In all of the above cases, only the minimum necessary information is shared. No third party is permitted to use your information for their own purposes.

6 Cookie Policy

The 22bte website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor and improve site usage.

6.2 Cookie Control

You can delete or block cookies at any time by changing your browser settings. However, disabling essential cookies may cause some services to not function properly.

7 Your Rights

As a user of 22bte, you have the following rights:

7.1 Right to Access Information

You can request from us at any time to find out what information we are storing about you.

7.2 Right to Correction

If there is any error in your information, you can contact us to have it corrected. Some information can be updated by you directly in your account settings.

7.3 Right to Deletion

You can request to close your account and have specific information deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

There is an option to unsubscribe from marketing communications or personalized notifications. Every email will contain an "Unsubscribe" link.

7.5 Right to Data Portability

In certain circumstances you may receive your data in a structured, machine-readable format. Contact [email protected] regarding this.

8 Protection of Minors

22bte is for persons aged 21 and above only. We actively prevent minors from registering. Age is verified during the registration process and is confirmed through identity verification.

If any user is found to be under the age of 21, the relevant account will be closed immediately and any collected information will be securely deleted.

If you believe a minor is using our platform, please notify us at [email protected].

9 International Data Transfers

22bte's technical infrastructure may operate on servers located in multiple countries. If your data is processed outside Bangladesh, we will ensure that the data protection standards of that country are consistent with this policy.

All international transfers include contractual protection clauses to maintain the confidentiality of your information.

10 Policy Changes

22bte may update this privacy policy from time to time. We will publish a notice on the website before changes take effect. For significant changes, a notification may also be sent to the registered email address.

Continued use of the site after changes will be taken as your agreement to the new policy. It is therefore recommended that you check this page periodically.

11 Contact Us

For any questions about this privacy policy, requests to access information, corrections, or deletion requests, please contact us: